We work Monday to Friday 9AM-5PM CST. Usually, we respond to all customer enquiries within 48 to 72 hours during business hours (which excludes weekends & public holidays). During busy periods it may take longer. Please be patient as we do not ignore emails. We will acknowledge all emails within our time frame.

We invite you to go to our contact page and send your demo including all necessary elements: mp3 file, press kit, motivations. If complete, we will get back to you as soon as possible.

Unfortunately, not at the moment. We are solely based online from USA but we invite you to stay in touch and look out for our latest news by subscribing to our newsletter. In case a physical store would open, you will be therefore be directly informed.

We do not have a showroom or a retail store as of yet. However, we allow returns for sizing/style concerns. Please refer to our Returns Policy for more information regarding returns.

We deliver Worldwide. However, please note custom duties and taxes may apply to your order. All other countries must refer back to their import threshold amounts and how much duties/taxes may apply. A guide for each country is provided here. For your convenience you can also visit this duties and taxes calculator to estimate these additional costs relating to your purchase (if applicable).

Yes, we do allow exchanges. You may want to return your item for an exchange due to the colour not being suitable or the fit just was not right. Whatever the reason, we allow you to return the item. Please refer to our return and exchange policy for more information. Returns and exchanged are not allowed for vinyls.

A tracking number is provided upon fulfilment of your order within our website that will allow you to track your parcel.